Website care plans for owners who'd rather not touch it
One flat monthly fee, quoted before you start. Hosting, updates, backups, monitoring and two content edits, handled by the same person who answers your email. No contract, cancel any time, and you keep every file.
The problem nobody warns you about
A website is not a thing you buy once. It is a thing that decays. WordPress ships a security release every few weeks. Plugins update, and occasionally two of them stop agreeing with each other. SSL certificates expire. PHP versions get retired by the host. None of this is dramatic on any given day — it is dramatic the morning you discover the contact form has silently stopped sending, and you have no idea for how long.
Most small business owners deal with this by ignoring it until something breaks, then paying an emergency rate to whoever answers the phone. The care plan is the boring alternative: someone whose job it is to notice first.
What the plan covers
| What | How often |
|---|---|
| Managed hosting with SSL | Included, I pay for it |
| Core, theme and plugin updates | Weekly, tested before they go live |
| Off-site backups, kept 30 days | Daily |
| Uptime and SSL monitoring | Continuous, alerts to me not to you |
| Security patching | Same day for anything critical |
| Content edits | 2 a month |
| Reply to your email | Within one working day |
| Plain-English report | Monthly |
Two numbers matter more than the list: two edits and one working day. Everything else is table stakes — every maintenance plan on the market does backups. What you are actually buying is a person who replies, and a known amount of work you can call on without negotiating a price each time.
Already have hosting you like? Keep it. The plan is cheaper if I work on your provider instead of mine. It is the same work — I just stop paying a hosting bill on your behalf.
Taking over a site somebody else built
This is the most common way people arrive here: the person who built the site has stopped replying, or was never really contactable, and nobody has touched it in two years.
I will take it on — but the free audit call comes first, without exception. Not as an upsell, as a condition. Agreeing to maintain a site I have never opened means agreeing, for a monthly fee, to inherit whatever the last developer left behind: a theme edited directly so every update erases the changes, a page builder three major versions out of date, a licence that expired in 2024 and cannot be renewed under the old terms.
The audit takes a day of my time before the call and tells us both what we are dealing with. Sometimes the honest conclusion is that rebuilding costs less than a year of holding the old one together, and I would rather find that out before you have paid me twelve times than after.
If your developer has vanished and you are not sure you still control your own domain or hosting, read what to do when your web developer disappears before you buy anything from anyone — including me. Some of it you can fix yourself in an afternoon.
What the plan is not
- Not a redesign budget. Two edits a month keep a site current. Reworking a page, adding a section or building a shop are projects — see website design or a small job, quoted individually.
- Not SEO. A maintained site is a precondition for ranking, not a cause of it. Anyone selling you monthly maintenance as SEO is selling you one thing twice.
- Not a 24/7 SLA. There is one of me. If a few hours of downtime would genuinely cost you money, you need enterprise hosting with a contractual guarantee, and I will point you at it.
- Not content writing. You send the words, I put them live, properly formatted, the same day where possible.
Questions people actually ask
Can I cancel whenever I want?
Yes. There is no contract and no notice period. Cancel and the plan stops at the end of the month you have paid for. Your site, your domain and your hosting account stay yours — I hand over the logins and nothing breaks.
What counts as one of the two monthly edits?
Changing text, swapping an image, updating opening hours or prices, adding a team member, publishing a post you have written. Anything that takes me under about half an hour. Building a new page, redesigning a section or adding a shop are projects, not edits — those are quoted separately, as small jobs.
Do the unused edits roll over?
No, and I would rather say so plainly than bury it. Two a month is what keeps a site current; banking them up turns the plan into a redesign budget, which is a different thing at a different price.
You did not build my site. Will you still take it on?
Only after the free audit call. Taking over a site sight unseen means inheriting whatever the last person left — an outdated core, a plugin that has not been updated in three years, a theme edited directly so every update wipes the changes. The audit tells us both what state it is really in. Sometimes the honest answer is that a rebuild costs less than a year of firefighting.
What does hosting included actually mean?
Your site sits on hosting I manage and pay for, with SSL, daily backups kept for 30 days, and uptime monitoring. If you would rather keep your own hosting, that is fine — the plan is cheaper and I work on your provider instead.
What happens if the site goes down at 2am?
Monitoring alerts me and I restore from backup. What I do not promise is a 24/7 response time, because there is one of me. If your business genuinely cannot tolerate a few hours offline, you need a hosting provider with a paid SLA, and I will tell you that rather than sell you a plan that cannot cover it.